Tech & Science

Voice Call API: Important Features To Consider While Integrating it in your Existing Website or Application

Virtual communications are gaining popularity at a fast pace. Voice and video interactions are attracting a lot of attention, given the consistent...

Written by Deepika
· 4 min read >

Virtual communications are gaining popularity at a fast pace. Voice and video interactions are attracting a lot of attention, given the consistent advancement of digital technologies.

Well, voice calls are the quickest way to communicate with your audience and establish effective relations. In this article, we shall discuss the important features of voice calling API that you should consider while building your voice chat app.

What is the voice call API?

A voice API is a softwa1re tool that helps make and receive audio calls without hassles. It enables developers to integrate voice features and functions into their applications. Some of them being automated call control, audio conferencing, text-to-speech, and many more.

With programmable voice API, developers can create call logic that can be extended to users on numerous devices and over any network. Also, it enables developers to include VoIP functionality in applications in order to make and receive calls over the internet.

Voice call APIs are easy to consume and businesses can utilize them to enhance customer experience and alleviate their cost of operations. As a business, you can leverage voice call APIs to expand the value of their voice call solutions. To put it in simple words, voice call APIs are like building blocks of any well-functioning voice call app. Efficient voice chat API are taking virtual communications to a whole new level.

What should you expect from a Voice Call API?

Let’s take a close look at the best features that you should look for in a voice chat API.

1. HQ voice quality

Quality services are something that every customer looks forward to. And an efficient voice chat API provides you with an HQ voice calls feature that helps boost customer satisfaction.

2. Crystal clear audio streaming

Voice APIs help you to stream stored audio files via an efficient call control feature. It enables you to add interactive audio streaming to your app or website.

3. Easy implementation of AI technologies

A well-structured API provides high-quality voice assistance with automated conversational experience, leveraging AI technologies. It has in-built chatbot features to make way for satisfactory customer interactions.

4. Secured and reliable voice call system

Voice call APIs should have protected privacy features that can keep user’s data safe and sound. It helps your business build more credibility and win more customer engagements.

6. Customized voice call solutions

You should opt for voice call APIs that are customizable. It enables you to include additional features into your app. More the number of quality features, the more the chances of customers engaging with you. And, higher customer interactions lead to greater ROI.

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Popular third party voice call API providers

Creating a voice API for your app from scratch can consume a lot of time. Instead, you can look out for third-party API providers for your requirements. Here’s a list of some of the best voice call API service providers.

1. CONTUS MirrorFly Voice Call API

It is a self-hosted and 100% customizable voice calling API. It comes with a comprehensive suite of features such as one-to-one personal calling, audio conferencing, multi-user conferencing, dual-channel recording, SIP and VoIP calling, and many more.

It allows you to connect with team members and customers in real-time. MirrorFly promotes privacy via end-to-end encryption, signal protocol, AES 256, HIPAA, and GDPR compliances. Enjoy live broadcasting, push-up messaging, and more with 100% safety and secured communications.

It leverages Swift, Kotlin, and Java as programming languages. Moreover, it follows streaming protocols such as WebRTC, RTP, and RTMP. Also, it is compatible with cloud platforms such as Amazon EC2 and Amazon S3. For databases, it utilizes MYSQL and ORACLE. It can be integrated into Android, iOS, and web browsers.


2. Siri Voice API

Siri is an iOS-oriented API. It enables users to interact with devices by leveraging voice assistants. It supports VoIP calling and performs all voice-related tasks. With Siri API, you can also conduct voice searches to make calls and send messages.

You can also track your workout progress via this API. It leverages Swift and Objective-C as its programming languages. It only supports Apple devices.

3. Jeannie Voice API

Jeanie is a REST API that allows you to perform voice-related search functions. It helps you perform voice searches to make calls and send messages.

Some additional features that come with Jeannie API are VoIP dialing, device setting handling, and many more. You can also conduct alarm settings via this API. It uses Javascript, HTML, and CSS as its programming language. Its supportive platform is Chrome only.

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4. Twilio Voice API

Twilio comes with a plethora of advanced features such as audio conferencing, programmatic call control, one-on-one calling, and many more. Enjoy voice authentication, voice recording, call control, and many more. Twilio utilizes Google Analytics, HTML5, and many more. For application and database, it leverages Amazon EC2.

5. Viber Voice API

Viber is also a REST API. It has essential features such as audio and video calling, stickers, and many more. Moreover, it has secured end-to-end encryption that promotes user privacy. It uses NodeJs, Python, and REST tech-stack. Viber is cross-platform supportive. You can integrate it into iOS, Android, and Windows.

Why do you require voice calling API?

A voice call API can help you in many ways. Let’s take a close look at some of the advantages:

1. Saves you from building your application from scratch

Voice call APIs can make your app-building process smoother. It can add a suite of additional features to your application.

2. Easy integration of voice call functions

Voice calling API provides you with HQ voice calling solutions that can be easily integrated into your application.

3. Provides access to efficient voice features via multiple API

There are plenty of third-party voice call API providers to choose from. There is a voice chat API for Android, iOS, and web in the market. They can help you build an effective communication app as they come with advanced features and chat solutions.

Points to consider while choosing your voice app API

1. Make sure that the voice API is compatible with your system

Choose a voice chat API that can easily integrate into your business system and suit your app requirements.

2. Voice API should be easy to use

Select a voice API that offers features that are easy to interact with. It leads to higher customer satisfaction and helps establish efficient communications.

3. Check for HIPAA compliance

Make sure to choose a voice API that is HIPAA compliant and has end-to-end encryption. This ensures user privacy and the protection of data.

Welcome efficient communications with voice call APIs

We hope our article helped you understand the relevant concepts related to voice call API. Integrate modern voice API solutions into your application and make way for improved communications with your audience!

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